Ride related issues
- Why can’t I book a ride?
- What should I do if I am unable to book a ride when I have previously done so?
- Why am unable to receive any notifications on my ride even though it is less than 10 minutes away from my estimated pick-up timing?
- What should I do if the driver’s/bus location is not updating?
- What should I do if the assigned pick-up point is not available/closed down?
- What do I do if my ride is severely delayed?
- What should I do if my booking was confirmed but my ride did not show up?
- What should I do if my payment method is rejected?
- What should I do if my promo code/referral code/coupon is not working?
- How can I contact a customer representative?