Your ride journey
- When will I receive notifications/ updates on the day of my ride?
- How do I track the live location of my driver?
- Why does the live pick-up ETA differ from the offer ETA?
- Why did a different vehicle pick me up?
- What happens if my driver is late?
- Can I contact my driver?
- Will the driver wait for me if I’m late?
- Will I receive live notifications if the app is running in the background?
- Can my friend hop on the ride if they have not made a booking?
- What should I do if the driver is deviating from the route?
- What if my ride is too full even though my ride status was confirmed?