On-Demand Rides
Yes, you have an option to cancel your on-demand ride. No charges will apply if you cancel within 1 minute of accepting our offer. If you cancel thereafter, 50% of your ride price in SWAT credits will be deducted from your account (1 SWAT credit = S$1).
Scheduled Routes
Yes, you still can cancel ride bookings made for our regular routes. No charges will apply if you cancel before 6.45am on the day of your ride. If you cancel thereafter, a cancellation charge of S$2.50 (per passenger) will apply.
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