https://swatmobile.zendesk.com/hc/en-us 2025-07-04T09:46:30Z https://swatmobile.zendesk.com/hc/en-us/articles/360006689554-How-does-SWAT-work 2023-10-06T00:37:11Z https://swatmobile.zendesk.com/hc/en-us/articles/360006689874-What-kind-of-pick-up-and-drop-off-points-are-used 2023-05-14T06:38:17Z https://swatmobile.zendesk.com/hc/en-us/articles/360006689914-Can-I-make-an-advance-booking 2018-07-13T08:22:48Z https://swatmobile.zendesk.com/hc/en-us/articles/360006689934-Where-can-I-download-the-app 2018-07-12T07:23:57Z https://swatmobile.zendesk.com/hc/en-us/articles/360006803654-How-do-I-check-if-my-location-is-in-the-geofence 2021-10-27T22:56:09Z https://swatmobile.zendesk.com/hc/en-us/articles/360006803694-What-are-SWAT-s-operating-hours 2018-07-13T08:29:29Z https://swatmobile.zendesk.com/hc/en-us/articles/360006803754-Where-can-I-see-the-service-area-and-timings-in-the-app 2023-05-09T02:50:03Z https://swatmobile.zendesk.com/hc/en-us/articles/360006803994-How-do-I-key-in-my-commute-preference 2018-07-17T03:17:42Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804014-How-can-I-view-SWAT-s-Terms-and-Conditions-and-Privacy-Policy 2019-05-12T23:21:15Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804474-Where-can-I-see-the-service-area-and-timings-in-the-app 2018-07-11T04:10:10Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804574-Can-I-favourite-a-location-for-future-use 2018-07-11T04:15:18Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804634-Can-I-choose-my-pick-up-and-drop-off-points 2018-10-02T07:38:51Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804694-Can-I-use-the-app-even-though-my-Location-Services-is-switched-off 2018-07-25T03:38:56Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804774-Where-do-I-view-a-full-list-of-scheduled-routes-and-their-fares 2018-07-25T03:39:33Z https://swatmobile.zendesk.com/hc/en-us/articles/360006804794-Why-am-I-unable-to-book-a-seat-on-one-of-the-scheduled-routes 2018-07-25T03:39:37Z https://swatmobile.zendesk.com/hc/en-us/articles/360006805894-How-do-I-view-the-status-of-my-booking 2018-07-11T04:46:42Z https://swatmobile.zendesk.com/hc/en-us/articles/360006805954-How-long-will-the-ride-offer-hold-before-it-is-lapsed 2018-07-16T05:12:38Z https://swatmobile.zendesk.com/hc/en-us/articles/360006806174-What-happens-if-my-driver-is-late 2018-07-11T05:12:12Z https://swatmobile.zendesk.com/hc/en-us/articles/360006806214-Will-I-receive-live-notifications-if-the-app-is-running-in-the-background 2018-07-11T05:14:37Z https://swatmobile.zendesk.com/hc/en-us/articles/360006806254-What-should-I-do-if-the-driver-is-deviating-from-the-route 2018-07-13T06:03:50Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808174-How-do-I-change-my-Settings-on-receiving-notification-and-providing-my-location-services 2018-07-11T07:09:13Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808194-Can-I-still-receive-in-app-notifications-if-I-have-previously-indicated-otherwise 2018-07-11T07:09:40Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808794-How-do-I-purchase-bulk-credits 2018-07-16T09:18:16Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808834-How-much-is-a-ride 2018-07-11T07:21:14Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808854-How-do-I-pay-for-the-rides 2018-07-11T07:22:44Z https://swatmobile.zendesk.com/hc/en-us/articles/360006808974-Can-I-book-a-ride-even-though-I-have-insufficient-credits 2018-07-16T08:48:41Z https://swatmobile.zendesk.com/hc/en-us/articles/360006809194-Where-do-I-find-my-referral-code-or-enter-a-referral-code 2019-09-18T19:14:09Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810274-How-much-is-it-to-cancel-my-ride 2018-07-12T08:52:06Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810354-Can-I-bring-pets-on-board 2018-07-25T03:41:03Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810374-What-is-the-refund-policy-for-my-rides 2018-07-16T09:00:48Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810394-What-is-the-refund-policy-for-SWAT-Credits 2018-07-11T07:40:45Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810514-What-is-SWAT-s-Privacy-Policy 2018-07-11T07:44:32Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810734-How-do-I-ensure-SWAT-stops-using-my-personal-data-after-I-stop-using-the-service 2018-07-11T07:50:15Z https://swatmobile.zendesk.com/hc/en-us/articles/360006810754-How-do-I-unsubscribe-or-revoke-my-consent-for-using-the-app 2018-07-11T07:50:50Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851434-Why-am-unable-to-receive-any-notifications-on-my-ride-even-though-it-is-less-than-10-minutes-away-from-my-estimated-pick-up-timing 2018-07-17T08:21:01Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851574-What-should-I-do-if-the-assigned-pick-up-point-is-not-available-closed-down 2018-08-02T07:35:56Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851614-What-should-I-do-if-my-booking-was-confirmed-but-my-ride-did-not-show-up 2019-10-23T00:53:39Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851634-What-should-I-do-if-my-payment-method-is-rejected 2018-07-16T09:07:36Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851654-How-can-I-contact-a-customer-representative 2018-07-17T08:26:51Z https://swatmobile.zendesk.com/hc/en-us/articles/360006851974-What-should-I-do-if-I-am-unable-to-exit-a-pop-up-or-page-in-the-app 2018-07-16T09:11:43Z https://swatmobile.zendesk.com/hc/en-us/articles/360006852014-What-should-I-do-if-my-SWAT-App-crashes-once-it-is-launched 2018-07-16T09:11:14Z https://swatmobile.zendesk.com/hc/en-us/articles/360006852034-What-should-I-do-if-my-app-constantly-force-quits-while-I-am-trying-to-book-a-ride 2018-07-25T03:41:14Z https://swatmobile.zendesk.com/hc/en-us/articles/360006877293-What-kind-of-vehicles-do-you-use-for-your-service 2018-07-13T06:38:39Z https://swatmobile.zendesk.com/hc/en-us/articles/360006877333-Why-did-I-travel-by-a-different-route-today-Why-does-my-travel-time-differ-between-days 2018-07-18T09:41:05Z https://swatmobile.zendesk.com/hc/en-us/articles/360006877653-What-are-the-service-areas-geofences-that-SWAT-is-currently-operating-in 2018-07-11T03:33:00Z https://swatmobile.zendesk.com/hc/en-us/articles/360006877833-What-MRT-stations-are-included-in-the-current-geofence 2018-07-11T03:22:37Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878233-What-if-I-keyed-in-the-wrong-mobile-number 2018-07-11T03:45:12Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878253-Can-I-register-with-a-foreign-number 2018-07-11T03:46:36Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878273-I-did-not-receive-a-verification-code 2018-07-13T08:34:04Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878293-I-m-unable-to-key-in-my-name-or-email-address 2018-07-13T07:43:10Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878333-What-are-commute-preferences 2018-07-13T06:37:26Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878353-How-do-I-redeem-my-free-SWAT-credits 2019-05-12T23:12:16Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878433-How-do-I-book-a-ride 2018-07-11T04:05:51Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878473-How-do-I-accept-a-booking 2018-07-11T04:06:21Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878613-Can-I-make-an-advanced-booking 2018-07-13T09:54:35Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878653-Can-I-make-multiple-bookings 2019-05-12T23:09:51Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878753-Can-I-book-for-multiple-passengers 2018-07-18T09:43:26Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878793-Can-I-book-for-my-child 2018-07-13T09:56:26Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878813-How-do-I-make-a-booking-for-the-evening-routes 2018-07-13T06:26:23Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878853-What-are-scheduled-routes 2024-04-02T09:15:58Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878893-How-do-I-see-the-exact-location-of-a-pick-up-or-drop-off-for-a-scheduled-route 2018-07-11T04:23:57Z https://swatmobile.zendesk.com/hc/en-us/articles/360006878913-Is-there-a-minimum-number-of-passengers-requirement-for-a-scheduled-route-before-the-trip-is-confirmed 2018-07-13T10:02:39Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879553-Where-can-I-find-my-ride-details 2018-07-11T04:38:34Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879753-What-do-the-different-ride-statuses-mean 2018-07-16T05:07:39Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879813-Can-I-cancel-my-ride 2019-07-05T11:36:05Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879873-What-if-I-accidentally-cancelled-my-ride-can-I-get-a-refund-for-the-cancellation-fee 2018-08-02T09:11:01Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879913-I-m-unable-to-find-my-stop-How-will-I-know-where-to-wait 2018-07-12T07:23:24Z https://swatmobile.zendesk.com/hc/en-us/articles/360006879953-Can-I-edit-details-of-my-confirmed-or-upcoming-ride-bookings 2018-07-13T06:18:54Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880033-When-will-I-receive-notifications-updates-on-the-day-of-my-ride 2018-07-11T05:09:55Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880073-How-do-I-track-the-live-location-of-my-driver 2018-07-13T06:17:24Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880113-Why-does-the-live-pick-up-ETA-differ-from-the-offer-ETA 2018-07-13T06:09:57Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880133-Why-did-a-different-vehicle-pick-me-up 2018-07-16T08:07:33Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880173-Can-I-contact-my-driver 2018-07-16T08:05:51Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880213-Will-the-driver-wait-for-me-if-I-m-late 2018-07-11T05:13:58Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880273-Can-my-friend-hop-on-the-ride-if-they-have-not-made-a-booking 2018-07-13T06:06:43Z https://swatmobile.zendesk.com/hc/en-us/articles/360006880293-What-if-my-ride-is-too-full-even-though-my-ride-status-was-confirmed 2018-07-11T05:17:47Z https://swatmobile.zendesk.com/hc/en-us/articles/360006881893-How-do-I-manage-my-commute-preferences 2018-07-16T08:13:44Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882173-How-do-I-manage-my-favourites 2018-07-16T08:13:58Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882413-Can-I-transfer-my-account-if-I-change-my-mobile-number 2018-07-18T09:52:57Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882493-Do-I-lose-all-my-account-information-when-I-log-out 2018-07-13T05:51:50Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882513-How-can-I-check-my-app-version 2018-07-16T08:17:53Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882853-How-do-I-enter-my-payment-method 2018-07-17T03:00:27Z https://swatmobile.zendesk.com/hc/en-us/articles/360006882913-When-will-I-be-charged-for-my-ride 2018-07-11T07:21:57Z https://swatmobile.zendesk.com/hc/en-us/articles/360006883053-Can-I-pay-by-cash 2019-05-15T09:53:48Z https://swatmobile.zendesk.com/hc/en-us/articles/360006883213-Can-I-use-multiple-credit-cards 2018-07-11T07:23:56Z https://swatmobile.zendesk.com/hc/en-us/articles/360006883393-Where-do-I-key-in-any-promo-codes-coupons-that-were-issued-to-me 2018-07-16T08:48:50Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885113-How-much-does-it-cost-for-a-child-to-ride-SWAT 2018-07-16T08:58:23Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885133-Can-I-make-a-booking-on-another-person-s-behalf 2018-07-25T03:40:59Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885153-Are-passengers-with-physical-disabilities-able-to-ride-on-SWAT 2018-07-13T07:54:35Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885273-What-are-SWAT-s-Terms-and-Conditions 2018-07-11T07:42:08Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885413-How-can-I-opt-out-of-any-marketing-and-promotional-messages 2018-08-02T07:33:52Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885533-Can-I-access-my-personal-data 2018-07-13T07:55:42Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885573-How-is-my-personal-data-being-used 2018-07-11T07:47:06Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885593-Can-I-use-the-app-if-I-opt-out-of-storing-my-personal-data-in-the-app 2018-07-11T07:49:06Z https://swatmobile.zendesk.com/hc/en-us/articles/360006885713-Does-the-SWAT-website-use-any-cookies 2018-07-25T03:41:08Z https://swatmobile.zendesk.com/hc/en-us/articles/360006927593-Why-can-t-I-book-a-ride 2018-07-17T07:47:37Z https://swatmobile.zendesk.com/hc/en-us/articles/360006927673-What-should-I-do-if-I-am-unable-to-book-a-ride-when-I-have-previously-done-so 2018-07-17T07:57:52Z https://swatmobile.zendesk.com/hc/en-us/articles/360006927753-What-do-I-do-if-my-ride-is-severely-delayed 2018-07-16T09:06:17Z https://swatmobile.zendesk.com/hc/en-us/articles/360006927773-What-should-I-do-if-the-driver-s-bus-location-is-not-updating 2018-07-17T08:11:03Z https://swatmobile.zendesk.com/hc/en-us/articles/360006927813-What-should-I-do-if-my-promo-code-referral-code-coupon-is-not-working 2018-07-17T08:25:40Z https://swatmobile.zendesk.com/hc/en-us/articles/360006928033-Why-has-my-booking-disappeared 2018-07-16T09:12:17Z https://swatmobile.zendesk.com/hc/en-us/articles/360006928053-Why-am-I-unable-to-see-the-list-of-scheduled-routes 2018-07-12T09:05:20Z https://swatmobile.zendesk.com/hc/en-us/articles/360006928073-What-can-I-do-if-my-app-keeps-hanging 2018-08-02T07:53:06Z https://swatmobile.zendesk.com/hc/en-us/articles/360010029833-Why-am-I-unable-to-swipe-to-board-after-accepting-my-ride-option 2018-10-02T07:25:13Z https://swatmobile.zendesk.com/hc/en-us/articles/900004262286-Location-Prompt-Issues-for-Android-Non-Huawei 2024-08-24T05:22:19Z https://swatmobile.zendesk.com/hc/en-us/sections/360001449733-General 2023-10-06T00:37:11Z https://swatmobile.zendesk.com/hc/en-us/sections/360001454874-Booking-screen 2019-05-12T23:09:51Z https://swatmobile.zendesk.com/hc/en-us/sections/360001455354-Your-ride-journey 2018-08-02T07:55:35Z https://swatmobile.zendesk.com/hc/en-us/sections/360001457114-General 2018-08-02T07:55:35Z https://swatmobile.zendesk.com/hc/en-us/sections/360001457134-Terms-and-conditions 2021-07-05T08:10:41Z https://swatmobile.zendesk.com/hc/en-us/sections/360001457154--Privacy-Policy 2018-08-02T07:55:36Z https://swatmobile.zendesk.com/hc/en-us/sections/360001457274-Ride-related-issues 2019-10-23T00:53:39Z https://swatmobile.zendesk.com/hc/en-us/sections/360001457294-App-issues 2018-08-02T07:55:36Z https://swatmobile.zendesk.com/hc/en-us/sections/360001478293-General 2023-05-09T02:50:03Z https://swatmobile.zendesk.com/hc/en-us/sections/360001478333-Registration 2019-05-12T23:21:15Z https://swatmobile.zendesk.com/hc/en-us/sections/360001478393-Scheduled-routes 2024-04-02T09:15:58Z https://swatmobile.zendesk.com/hc/en-us/sections/360001478613-Managing-your-ride 2019-07-05T11:36:05Z https://swatmobile.zendesk.com/hc/en-us/sections/360001479453-Settings 2018-08-02T07:55:35Z https://swatmobile.zendesk.com/hc/en-us/sections/360001479833-Payment-settings 2019-09-18T19:14:09Z https://swatmobile.zendesk.com/hc/en-us/sections/900001669443-Location-Prompt 2024-08-24T05:22:19Z https://swatmobile.zendesk.com/hc/en-us/categories/360000635793-Account-Registration 2019-05-12T23:21:15Z https://swatmobile.zendesk.com/hc/en-us/categories/360000635813-About 2023-10-06T00:37:11Z https://swatmobile.zendesk.com/hc/en-us/categories/360000635833-Service-Area-Timings 2023-05-09T02:50:03Z https://swatmobile.zendesk.com/hc/en-us/categories/360000635853-Booking-a-Ride 2024-04-02T09:15:58Z https://swatmobile.zendesk.com/hc/en-us/categories/360000639714-Managing-rides 2019-07-05T11:36:05Z https://swatmobile.zendesk.com/hc/en-us/categories/360000653213-Ride-Journey 2019-03-11T11:56:37Z https://swatmobile.zendesk.com/hc/en-us/categories/360000653553-Account-Settings 2019-03-11T11:56:37Z https://swatmobile.zendesk.com/hc/en-us/categories/360000654693-Guidelines 2021-07-05T08:10:41Z https://swatmobile.zendesk.com/hc/en-us/categories/360000655894-Payments-Credits 2019-09-18T19:14:09Z https://swatmobile.zendesk.com/hc/en-us/categories/360000656554-Troubleshooting-guide 2019-10-23T00:53:39Z https://swatmobile.zendesk.com/hc/en-us/categories/900000274666-Technical-Help 2024-08-24T05:22:19Z